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Information for disabled fans

Buying tickets

Ticket ordering form

Tickets for fans with disabilities can only be ordered by filling out this form. There is a separate form for our Champions Legaue and DFB-Pokal matches.

These forms can also be found at the Red Bull Shop and can be handed in there too.

Due to high demand, there is the possibility for certain games of joining a waiting list for tickets for fans with disabilities.

The form must be completely filled out and sent to service.rbleipzig@redbulls.com. The form is also available at the Red Bull Shop at Neumarkt and can be filled out and handed in there.

Season tickets

Severely disabled applicants or wheelchair users must submit a valid and legible ID should they wish to renew their season ticket. If disabled fans' disability ID contains a ‘B’, then applicants will automatically receive a second season ticket, free of charge, for his or her carer.

No new season tickets will be available to wheelchair users or physically disabled people this season. Should a season ticket holder choose not renew their ticket then this will not be re-sold.

In addition to the extension option in the online ticket shop, fans with disabilities can also renew their season tickets by emailing handicap.rbleipzig@redbulls.com.

Tickets for carers

Should disabled fans' disability ID contain a 'B', then his or her carer will receive an extra ticket.

Therefore, please state when you apply for a ticket whether or not you also need a ticket for an accompanying carer. This extra ticket must be requested via email: handicap.rbleipzig@redbulls.com.

Matchday tickets

Matchday tickets for the severely disabled can be purchased in advance exclusively from the RBL ticketing team. Please contact them by email (handicap.rbleipzig@redbulls.com) or by phone (0341 / 124 797 444) and also fill out this form.

Any remaining unsold tickets - subject to availability - will be available to purchase from the Sonderkasse next to the Hauptkasse at the Red Bull Arena (Stadionvorplatz) on the day of the game. The Sonderkasse always opens two and a half hours before kick-off.

Please note:
Tickets which haven’t been collected by 30 minutes before kick-off will be put back on sale.

Directions

Arriving by public transport

You can reach the stadium on tram lines 3, 7, 8 and 15 (get off at ‘Red Bull Arena’ or ‘Sportforum’).

All season and matchday tickets double up as free travel passes up to four hours before and after the match in the following twelve MDV zones:

  • 110 (Leipzig)
  • 141 (Bennewitz/Machern)
  • 142 (Wurzen)
  • 151 (Markkleeberg)
  • 152 (Böhlen, Zwenkau)
  • 153 (Borna)
  • 156 (Markranstädt)
  • 162 (Schkeuditz)
  • 164 (Krostitz, Rackwitz)
  • 165 (Delitzsch)
  • 167 (Eilenburg)
  • 168 (Taucha)
Stadium access

For fans in wheelchairs, places are allocated in section A (level 7) of the main stand.

Access for fans with disabilities is via the Hauptgebäude-Süd entrance of the stadium's main building (to the left of the main entrance, opposite the Stadionvorplatz).

There you will find our voluntary helpers from the FREUNDE-Programm who will be available to assist you at all times.

Contacts

General enquiries:

Ticket enquiries:

Arriving by car and parking

Parking spaces are by the main entrance (P1, Am Sportforum 3, 04105 Leipzig) and at the Stadionvorplatz (P2, Friedrich-Ebert-Straße 122, 04105 Leipzig) and are available to people with a valid permit (EU or blue disabled badge).

Seating

Places for wheelchair users:

  • 20 places in section A upper tier (blocks 16 and 17) and 20 places in A upper tier (blocks 21 and 22)
  • 14 places in Section C - Lower Tier (Block 38)
  • Behind the places for wheelchair users are the seats for their companions.

Places for fans with visual impairments

20 places in Section A - Upper Tier (Block 21, Rows 12 and 13)
Places for the hard of hearing
60 places in Section A - Upper Tier (Block 21, 6 of those are for away fans)

Places for the severely disabled

100 places in Section A - Upper Tier (Block 22)